Privacy by default
Only public data, handled under UK GDPR, with clear retention limits.
We help brands listen first.
SocialPulse began with a simple frustration: brands found out about problems from headlines, not from the customers who raised them weeks earlier. We built a calmer way to hear public conversations and respond in time.
What we do
SocialPulse monitors publicly available social conversations and brand mentions. We collect what people have chosen to share openly, group it by topic and sentiment, and show your team what is changing and why.
We never read private messages, never access closed groups and never sell personal data. Listening should build trust, not break it.
The idea
Two friends from marketing and data science sketch a better way to monitor brand conversations.
First customers
A handful of UK retailers and charities test the first dashboard.
Alerts and reports
Spike alerts and shareable reports arrive after customer requests.
Today
Teams across the UK use SocialPulse to protect and grow their reputation.
What we believe
Speed that matters
Fast alerts help you respond while a conversation is still small.
People over metrics
Every number links back to a real post from a real customer.
The team
A small UK team of analysts, engineers and customer specialists.
HC
Hannah Cole
Founder and CEO
TW
Tom Whitfield
Head of Data
AO
Amara Okafor
Customer Success
SP
Sam Patel
Lead Engineer
Let us listen for you
Book a free demo and see your own brand mentions in minutes.